Privacy policy

Privacy Policy – Aarna Sleek Jewellery

This Privacy Policy explains how Aarna Sleek Jewellery (“Aarna”, “we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase through www.aarnajewellery.com (the “Site”).

By using our Site, you agree to the terms outlined in this policy.

1. Information We Collect

a) Device Information

When you visit our website, we automatically collect limited technical data, including:

  • Browser type

  • IP address

  • Time zone

  • Cookies installed on your device

  • Browsing behaviour (e.g., pages viewed, referring websites, search terms)

This helps us understand how visitors interact with our website.

b) Order Information

When you make (or attempt to make) a purchase, we collect:

  • Name

  • Billing & shipping address

  • Phone number

  • Email address

  • Payment details (Note: We do not store your credit card, debit card, or UPI credentials)

This data is used to process your order, prevent fraud, and provide customer support.

c) Personal Information

“Personal Information” in this policy refers to both your Device Information and Order Information.

2. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders

  • Communicate updates or resolve issues regarding your purchases

  • Detect and prevent fraudulent or suspicious activity

  • Improve your website experience and tailor marketing campaigns

If you opt in, we may also send you:

  • New product launch updates

  • Exclusive promotions

  • Brand news via email, SMS, or WhatsApp

3. Sharing Your Information

We only share your information with trusted third-party service providers who help us deliver the Aarna experience:

  • Website & Store: Our site is hosted on Shopify, which securely processes your data.

  • Analytics: We use Google Analytics to understand website performance and improve user experience.

We may also share your data to:

  • Comply with legal obligations or respond to lawful requests

  • Protect the rights, property, and safety of Aarna and its customers

4. Behavioural Advertising

We may use your browsing and order behaviour to deliver targeted advertisements on:

  • Facebook

  • Instagram

  • Google

  • Bing

You can opt out of targeted ads via:

5. Do Not Track (DNT)

Our Site does not currently respond to “Do Not Track” signals from browsers. Standard tracking methods are used for analytics and performance improvement.

6. Your Rights (For EU Visitors)

If you are based in the European Union, you have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletions

  • Object to certain uses of your data

We process your information to fulfil orders or for legitimate business purposes. Your data may be transferred outside the EU (e.g., to India, Canada, or the USA).

To exercise your rights, contact us at: care@aarnasleekjewellery.com

7. Data Retention

We retain your order and contact details for record-keeping unless you request their removal.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect:

  • Changes in laws and regulations

  • New technology or processes

  • Operational improvements

The most recent version will always be available on our website.

9. Communication Consent

By interacting with our Site, you consent to receive:

  • Transactional messages

  • Promotional updates

  • Service-related communications via SMS, email, WhatsApp, and phone calls

You may opt out of marketing messages anytime by following the “unsubscribe” or “opt-out” instructions in the message.

10. Contact Us

If you have questions, concerns, or complaints regarding your privacy or data usage, please contact:

Aarna Sleek Jewellery
Email: care@aarnasleekjewellery.com
Website: www.aarnajewellery.com

Brand Managed By: Trinity Freight Service